Privacy Policy

Last updated: October 30, 2026

1. Who is responsible for your data

AZVF Comércio de Produtos Agrícolas Ltda ("AZVF COMMERCE"), CNPJ 13.890.517/0001-45, Av. Norte Sul, 15 – Residencial Primavera, São Luís – MA, 65052-846, Brazil, is responsible for the personal data described in this policy. Contact: contact@azvf.com.br.

2. Data we collect

• Purchase and contact data: name, e-mail address, phone or WhatsApp number, products purchased and order history.
• Payment data: payments are processed by third-party payment providers. We receive confirmation of the payment, but not your card, bank or e-wallet credentials.
• Technical data: IP address, device and browser information, and data from cookies and similar technologies, including advertising pixels.
• Support messages: the content of messages you send us.

3. How we use your data

• To process your purchase and deliver access to the products;
• To provide customer support and handle refund requests;
• To meet legal, tax and accounting obligations;
• To prevent fraud and protect our website;
• To measure and improve our advertising and, with your consent where required, to send you marketing messages. You can unsubscribe at any time.

4. Who we share data with

We share data only as needed with service providers that help us operate: payment providers, hosting and e-mail providers, the platform that delivers our products, and advertising platforms (such as Meta and TikTok) for ad measurement. We do not sell your personal data.

5. International transfers

Our company is based in Brazil and some of our providers are located in other countries. Your data may therefore be processed outside Indonesia. We take reasonable measures to ensure an adequate level of protection.

6. How long we keep data

We keep personal data while you have access to our products and afterwards for as long as required by law (for example, for tax records) or needed to handle disputes.

7. Your rights

Under applicable laws, including Indonesia's Personal Data Protection Law (Law No. 27 of 2022) and Brazil's General Data Protection Law (Law No. 13,709/2018), you may request access to, correction of or deletion of your data, withdraw consent and object to certain uses. Send your request to contact@azvf.com.br.

8. Cookies

We use cookies and similar technologies to make the website work, understand how it is used and measure our ads. You can manage cookies in your browser settings.

9. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet is completely secure.

10. Changes

We may update this policy. The current version is always published on this page.